Sales Policy

Effective Date: December 11, 2024

Thank you for choosing Obix for your wristband needs. Our Sales Policy is designed to ensure a smooth, transparent, and secure shopping experience for all our customers. By making a purchase on our website https://obix.site/, you agree to the terms outlined in this Sales Policy. Please read this policy carefully before completing your purchase.

1. Product Information

At Obix, we strive to provide accurate and detailed information about each product available for sale on our website. This includes descriptions, images, pricing, and availability. While we make every effort to ensure that all product details are up to date, there may be occasional discrepancies, such as minor differences in color or size due to lighting, screen settings, or product variations.

If you have any questions about a product, please feel free to contact our customer support team before making your purchase.

2. Pricing

All prices listed on our website are in U.S. Dollars (USD) unless otherwise stated. Prices are subject to change without prior notice, and we reserve the right to adjust prices based on promotions, stock availability, or other factors.

Sales Tax:
Sales tax is applied based on the shipping address provided during checkout. The applicable tax rate will be calculated automatically when you enter your shipping information.

Discounts and Promotions:
From time to time, Obix may offer promotions, discounts, or special sales events. These offers are subject to specific terms and conditions and may be limited in duration or availability. Discounts cannot be combined unless explicitly stated in the offer.

3. Order Processing and Confirmation

Once you place an order on our website, you will receive an order confirmation via email. This email will contain the details of your order, including the products you have purchased, the shipping address, and the total amount due. Please review this information carefully, as it is your responsibility to ensure that all details are correct.

Order processing typically takes 1-2 business days. During peak seasons or promotional periods, processing times may vary. If any issues arise with your order, our customer service team will reach out to you promptly.

4. Payment Methods

We accept various forms of payment for your convenience, including:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Other Payment Methods: Additional payment options may be available during checkout depending on your location.

By placing an order, you agree to provide accurate payment information. If your payment is declined, we will notify you, and your order will not be processed until the issue is resolved.

5. Shipping and Delivery

Obix offers a variety of shipping options to accommodate different needs. Shipping fees are calculated at checkout based on the weight, size, and destination of your order. We offer domestic and international shipping.

  • Domestic Orders: Standard shipping typically takes 5-7 business days, depending on the delivery address.
  • International Orders: Delivery times for international orders vary by location and customs processing. Please allow up to 14 business days for delivery.

All shipments are handled by reliable carriers, and we will provide tracking information for your order once it has shipped.

Note: Please ensure that the shipping address is accurate and complete to avoid delays in delivery. Obix is not responsible for lost or delayed shipments due to incorrect or incomplete addresses.

6. Returns and Exchanges

We want you to be fully satisfied with your purchase. Please review our Return and Refund Policy for detailed information on how to return products and request exchanges or refunds. Returns are accepted within 30 days of receiving your order, provided the items are in original condition and packaging.

7. Order Cancellations

If you wish to cancel or modify your order, please contact us as soon as possible. Orders can only be canceled or modified before they are shipped. Once your order has been processed and shipped, it is no longer eligible for cancellation, but you can follow the return process as outlined in our Return Policy.

8. Customer Support

If you have any questions or concerns about your order, our products, or any other aspect of our services, please contact our customer support team:

Our team is available Monday to Friday, from 9 AM to 6 PM (MST), to assist you with any inquiries.

9. Limitation of Liability

While we take every care to ensure that our products are of the highest quality, Obix’s liability is limited to the amount paid for the product in the event of defects or errors. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.