Privacy Policy

Effective Date: December 11, 2024

At Obix, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://obix.site/ (the “Site”), use our services, or make purchases through our online store. Please read this Privacy Policy carefully. By accessing or using the Site, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services to you:

  • Personal Identification Information:
    When you visit our Site, make a purchase, or subscribe to our newsletter, we may collect personal information such as your name, email address, shipping address, billing information, and phone number. This information is necessary for processing your orders and delivering a smooth customer experience.

  • Non-Personal Identification Information:
    We may also collect non-personal information such as your IP address, browser type, device type, and information about how you interact with our website. This data helps us understand user preferences and improve the functionality of our Site.

  • Payment Information:
    When making a purchase, we collect payment information such as your credit/debit card details. This information is processed securely by third-party payment processors and is not stored by Obix.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders:
    Your personal and payment information is used to process and fulfill your orders, including shipping and billing. We may also use your email address to send you order confirmations and updates.

  • To Improve Our Services:
    We analyze customer behavior and preferences to enhance the functionality and user experience of our website. This includes improving our product offerings, website features, and marketing strategies.

  • To Communicate with You:
    We may use your contact information to send promotional materials, special offers, and newsletters if you have subscribed to receive them. You can opt out of these communications at any time by following the unsubscribe link provided in the emails.

  • To Provide Customer Support:
    We may use your contact details to respond to customer inquiries, address any issues related to your orders, or assist with technical support.

3. How We Protect Your Information

Obix takes the protection of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal data. These measures include:

  • Encryption:
    We use Secure Socket Layer (SSL) encryption technology to secure sensitive data such as your payment information during transmission.

  • Access Control:
    Only authorized personnel have access to your personal information. We also require all third-party service providers to comply with strict data security standards to ensure your data remains protected.

  • Regular Audits:
    We conduct regular security audits to identify and address potential vulnerabilities, ensuring that your personal data is safeguarded against unauthorized access.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Third-Party Service Providers:
    We may share your information with trusted third-party partners who assist us with business operations, such as payment processors, shipping providers, and email service providers. These third parties are contractually obligated to use your information only for the purposes for which it was shared.

  • Business Transfers:
    In the event that Obix undergoes a business transaction, such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. You will be notified via email or a prominent notice on our Site if such a change occurs.

  • Legal Compliance:
    We may disclose your personal information if required by law or in response to legal requests, such as subpoenas, court orders, or government investigations.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device that help us recognize your browser and capture certain preferences. These cookies may collect information such as:

  • Your IP address and device type.
  • Your browsing history on our website.
  • Your preferences and interests to improve your user experience.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may impact your ability to use certain features of the Site.

6. Your Rights and Choices

As a user, you have the following rights regarding your personal information:

  • Access and Update Information:
    You can access, update, or delete your personal information by logging into your account on our Site or by contacting our customer support team.

  • Opt-Out of Marketing Communications:
    If you no longer wish to receive promotional emails or newsletters, you can opt out by clicking the “unsubscribe” link included in our emails.

  • Request for Data Deletion:
    You may request the deletion of your personal data. Please note that we may retain certain information for legal or administrative purposes.

7. Children’s Privacy

Obix does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our records.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes to this policy will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions about this Privacy Policy or need further clarification, please don’t hesitate to contact us:

  • Email: info@obix.site
  • Phone: 601-885-2271
  • Address: 2429 Orange Rd, Silver Plume, Colorado, United States

By using our Site, you consent to the collection and use of your personal information as outlined in this Privacy Policy.